FAQs

Got questions? Find your answers quickly right here.

Yes! Vidgo offers many local channels from ABC and Fox, plus many more as we continue to add local programming all the time! If you do not have access to local channels through your subscription, you may be able to access them through the TV Everywhere feature, an extra benefit available to Vidgo subscribers.

TV Everywhere allows you to download your favorite TV network apps and access them using your Vidgo login credentials. No separate subscription is required! Simply find the app on your device's app store and download it. Next, open the app and navigate to Stream Live TV. When prompted to select TV provider, click on Vidgo; if Vidgo is not listed, select “other TV providers” and search for Vidgo. Click on the full episodes tab/live TV, choose the episode you want to watch, and enjoy all seasons of your favorite show or sports games with your Vidgo subscription!

Catch up on recently missed shows or events recently aired on live TV with 24-hour playback, which is available for many of the most popular channels on Vidgo. Using Advanced Playback is easy. Simply select the program you want to watch, either from your list of favorites or the live TV channel guide. Next, a menu will appear with a Playback button. Click on Playback and enjoy the previously aired program!

Vidgo can be watched on iOS, Android, Roku, Fire TV, Apple TV, Android TV, web browsers, and Chromecast. Getting started is simple. Check out the Vidgo User Guide on our blog The Stream for step by step instructions.

You can use up to 3 devices at the same time to watch your Vidgo service.

The Vidgo app for mobile or web will detect AirPlay or Chromecast capable devices on your local Wi-Fi network. This includes devices such as Google Chromecast, Apple TV, or smart TVs that embed Chromecast or AirPlay support. When an AirPlay or Chromecast capable device is detected, either the Chromecast or Airplay (or both) icon will appear in the app. Select the desired device to cast by clicking this icon. While casting, the video will not appear in the app but will play on the screen your casting to. You can press the casting icon again to stop casting, which will restore video playing in the app. While casting, you can switch channels using the Guide. When switching channels, it may take a brief moment for casting to start. Please note: Casting to a TV is not as fast as streaming in the app itself, but this is normal, so we recommend a bit of patience. If using a browser-based player, we recommend the Safari browser for AirPlay and Chrome browser for Chromecast. Please make sure to set your TVs input for the casting receiver device you are using.

Video subscribers can watch TV on their computer using a web browser such as Chrome, Firefox, Safari, and Internet Explorer. Click on the link to get started: https://webplayer.vidgo.com/ Please make sure ad-blockers and VPNs are turned off. Step by step instructions are outlined in the Vidgo User Guide featured on our blog The Stream.

Social TV is Vidgo's chat platform where like-minded sports fans, friends and family can watch TV together, even when they are apart, exchanging ideas, high-fives and the latest trash talking.

On your mobile device or tablet, simply rotate or tilt your screen sideways for the Social TV feature to disappear.

The Vidgo team is always here to help you! Email us at support@vidgo.com

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